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Heart to Heart

VIRTUAL SUBSCRIPTION FAQ’S

SYJ’s Virtual Studio FAQs

1.  What does a subscription of $29.99 to SYJ’s Virtual Studio entitle me to?

        • 24/7 access to SYJ’s virtual studio through our website at syjyoga.com
        • this includes our on-demand library of classes as well as our live-stream (in real-time)

2.  Can I use the $29.99 subscription to attend classes IN-STUDIO classes at SYJ’s studio?

        • No, the subscription is only for our virtual studio

3.  Can I use class cards to access SYJ’s virtual Studio from home?

        • No, class cards can only be used at SYJ for IN-STUDIO classes. If you would like to access the virtual library you will need a subscription to SYJ’s Virtual Studio (29.99) or an SYJ Annual Membership (99.99)

4.  What if I have virtual classes left on a class pack? Can I transfer them to the subscription?

        • Unfortunately, the Virtual Platform is a separate platform from Mindbody and will not accept transfers.
        • We will credit your account for the classes and you may use for IN-STUDIO classes at any time in the future. These credits will not expire.

5.  How do I gain access to SYJ’s  24/7 Virtual Studio?

        • You can create an account through syjyoga.com by simply following the link to SYJ’s Digital Studio.

6. Can I cancel my subscription to SYJ’s Virtual Studio?

        • Yes, You can cancel at any time.

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